The types of personal information collected and held by Acrow will vary depending on your dealings with us. This information may include any or all of the following:
We use basic tracking information to help diagnose technical problems and to collect statistical information. Your IP address and the pages you have visited are recorded in our server logs. We analyse this data from time to time to assess how this web site is used. Acrow will do its best to ensure that the processing of your personal data is carried out in such a way that your privacy is protected and safeguarded as much as possible.
Information is collected by various forms within this website, such as when you personally submit information through this website; when you purchase or order any products from us; when you enter into a promotion conducted by us; when you complete a survey; in the course of us providing you with requested products, services or benefits; or when you have other dealings with us.
Acrow may use your personal information to:
We assume we have your consent to use your personal information for the above purposes, unless you advise us not to. If you do not want us to contact you or send you information, please let us know.
We will take all reasonable steps to protect the security of your personal information that we hold, including both paper and electronic records from misuse, loss, unauthorised access, or alteration. We also have electronic security systems in place to protect your personal information transmitted through our website.
We strive to ensure the security, integrity and privacy of personal information submitted to our website. Unfortunately, no data transmission over the internet can be guaranteed to be secure. As a result, Acrow cannot ensure or warrant the security of any personal information transmitted by you to Acrow over the internet.
You can gain access to your personal information upon request, either by phone or by visiting our website as detailed below. Subject to verification of your identity, we will provide you with access to any information we collect about you as soon as practicable. We will not charge you any fees for a request but may charge you reasonable costs of processing your request.
There may be situations where we are not required to provide you with access to your personal information. An explanation will be provided to you if we deny you access to the personal information we hold about you.
We aim to ensure that personal information we hold about you are accurate, complete and up to date. Please contact us if you believe the information we hold is inaccurate or out of date and we will review it. If appropriate we will correct the personal information as soon as practicable.
Acrow offers visitors the opportunity to join our eNewsletter mailing list. In order to receive these updates you must provide Acrow with your name and email address. This information will be held in complete confidence, and Acrow will NOT sell, rent, trade or otherwise reveal this information to a third party. You will be given the option to remove your name from our email list at the bottom of each email update.
The information mentioned above is gathered by using a “cookie”. A cookie is a small line of text that is stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifiable information.
Most web browsers automatically accept cookies, but you can usually alter the setting of your browser to prevent that. If you do not wish to receive cookies, please refer to the “help” file of your Internet browser to learn how to either block all cookies or receive a warning before a cookie is stored.
All text materials contained in the www.acrow.com.au website is owned by Acrow. The text materials contained in the web site may not be modified in any way. Copyright in the photographs, illustrations, artworks and other graphic materials are held exclusively by Acrow and/or the copyright owners. Prior permission to use, download, reproduce or reprint any photograph, illustration, artwork or other graphic material must be obtained by the copyright owner. Any use of Acrow’s logo, or text or graphic materials contained in this website in any manner to express or imply endorsement, sponsorship, affiliation or association of the user with, or by Acrow, is strictly prohibited.